Shipment

You order, we deliver – buying furniture with us is that easy. We will reliably deliver your new favorite pieces to your home.

We have provided various delivery options (selectable at checkout) for you. From standard delivery free curbside to delivery to your desired location with assembly and disposal to express delivery free curbside - delivery the very next working day*.

- Standard shipping free curbside with delivery date agreement (2-3 working days**) - FREE

- Express shipping free curbside (delivery the next working day*) - 26 €

- Delivery to the desired location with packaging return and delivery date agreement (6-10 working days**) - 89 €

- Delivery to the desired location (89 €) + assembly (39 €) + packaging return and delivery date arrangement (6-12 working days**) - 128 €

- Delivery to the desired location (89 €) + assembly (39 €) + disposal of old furniture*** (110 €) + return of packaging and delivery date arrangement (6-12 working days**) - 238 €

**If we have the product in stock. If not, the general production time is 2 to 4 weeks.

*** The old furniture must be dismantled before the shipping company arrives.

And don't worry: If your new piece of furniture doesn't fit in your home, you have 30 days from the delivery date to return the product you bought from Belanoti to us free of charge . We will then, of course, refund the purchase price.


The delivery process includes the following steps:

1. Handing over your order to the shipping company

2. Contact by the shipping company to arrange a delivery date (not for express delivery)

3. Delivery of your order

Once the shipping company has contacted you, the delivery date can be agreed upon within 6 days.

Please make sure that the number you have provided to us is correct and is a mobile number or your email address, as the delivery date arrangement and notification usually takes place via SMS or email.

If you plan to dispose of old goods, we ask you to do so only after your order has been delivered (not if you have booked delivery with disposal).


Shipping is not handled directly by us, but by our logistics partner. Therefore, we cannot directly check whether the shipping went smoothly and whether the previously mentioned points were carried out. If any problems occur, please let us know so that we can act immediately and warn the shipping company so that it does not happen again.

*If the order arrives by 10:00 am, it will be delivered the next working day.

Working days: Monday to Friday

If you are unable to keep your delivery appointment, please note the following points:

You have agreed and confirmed a delivery date: If you are unable to keep your delivery date, please cancel in writing at least 3 days in advance. In the event of short-term cancellations, failure to arrive or address changes during delivery, or refusal to accept delivery, we will have to charge you a cover charge of €200.

For delivery to your home (delivery to your desired location), the following points must be observed:

- Roads accessible by truck (truck 3.5 t)
- Entrances, passageways and rooms must be designed in such a way that the new bed / product can be moved to the desired location without additional aids.
- Entrances, passageways and rooms must be clear.
- The space for the new box spring bed must already be cleared upon delivery.
- Spiral staircases (spiral-shaped) are excluded.
- No construction sites.
- No liability for damage to parquet, carpet, laminate, PVC, vinyl and the like.
- Up to the fifth floor without elevator. Each additional floor will incur an additional charge of 25 euros.
- If these requirements are not met, the delivery will unfortunately be cancelled. We will have to charge you for the resulting return costs of €200.

delivery times

The entrepreneur is entitled to deliver the goods within the specified delivery time.

Two weeks after the delivery time has been exceeded, the consumer may request the entrepreneur in writing to deliver within a reasonable period of time.

If the consumer is not interested in receiving their delivery within the specified delivery time, the storage costs are €7 per day, but at least €35 for administration and handling of storage. This also applies if the rooms are not yet available or the spatial requirements are not met.

transport damage

The following applies to consumers:
If goods are delivered with obvious transport damage, please complain about such errors to the deliverer as soon as possible and contact us immediately. Failure to complain or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you will help us to assert our own claims against the freight carrier or transport insurance.

The following applies to entrepreneurs:
The risk of accidental loss and accidental deterioration passes to you as soon as we have delivered the item to the forwarding agent, the carrier or the other person or institution designated to carry out the shipment. The obligation to inspect and give notice of defects as set out in Section 377 of the German Commercial Code applies to merchants. If you fail to give notice as set out there, the goods are deemed to have been approved, unless the defect was not apparent during the inspection. This does not apply if we have fraudulently concealed a defect.